Margaret leads a team of marketing professionals that bring innovative approaches to markets, companies, and industries requiring a competitive boost. She has over 18 years marketing and sales experience in the telecommunications industry specializing in retail. Margaret’s company has branched out into industries such as Banking, Construction, Education and Training.

Margaret has held executive positions at five major telecommunication companies in her career including; CenturyTel, Palmer Wireless, AT&T, Excel Communications USA/Canada, and McCaw Communications.

As Vice President of Marketing, Product Development, Communications, and Sales over the past 16 years, she developed and executed business plans for Wireless, Internet, Long Distance, Paging, Local, Yellow Pages, Security, Pay Phones, and Data Services in the United States and Canada. Margaret has spent the past few years assisting executives with strategic planning, developing marketing and business plans that has enabled companies to succeed in highly competitive markets.

Recently Margaret and her team worked with 4What Interactive in developing an interactive sales training series for Retail Sales Representatives and Outside Account Executives customized for telecommunications and service industry.

Known as a Customer Retention specialist because of her pioneering work with Customer Loyalty programs, she believes that bundled services are a key component to future customer retention. She has been invited to speak at over 20 national and international conferences to share her knowledge and expertise.

Margaret has used her experience to develop solutions that address the key issues confronting the industries today, such as:

  • Quick Turnaround Times
  • Providing hands on field research
  • Always watching the bottom line
  • Ability to create unique branding and marketing positions
  • Success in coaching and mentoring senior staff through implementation of sales and marketing campaigns
  • Creating cost savings by utilizing real life experience and a proven track record to exceed sales goals and revenues
  • Unique ability to take Concepts to Results

Ms. McKoin has served as a member of CTIA Public Relations Executive Committee and as the Vice Chairperson of the Cellular One Group Advisory Council. She has a bachelor's degree in business administration and graduate studies in international marketing. She speaks both French and Japanese.

"I enjoy start-up groups and newly created organizations that need guidance and leadership. I have maintained great personal contacts in the telecommunications industry for the past eighteen years."


Margaret Osborne McKoin
President and Chief Marketing Officer

 

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